Privacy Policy

1. Introduction

Welcome to Royal Auto Parts. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, place an inquiry, or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information when you use our website or contact us:

  • Your name
  • Phone number
  • Email address
  • Delivery address, if required
  • Product inquiry details
  • Order or purchase details
  • Messages submitted through contact forms or WhatsApp
  • Website usage information such as pages visited and browser details

3. How We Use Your Information

Royal Auto Parts may use your information to:

  • Respond to your inquiries
  • Process product requests and orders
  • Provide price and availability details
  • Arrange delivery or pickup, if applicable
  • Improve our website and customer service
  • Send important updates related to your inquiry or order
  • Maintain business and transaction records

We do not sell or rent your personal information to third parties.

4. Product Inquiries and Orders

When you inquire about motorcycle tyres, engine oils, batteries, or spare parts, we may use your contact details to reply with product availability, pricing, and related information.

5. Sharing of Information

We may share your information only when necessary, such as:

  • With delivery partners for order delivery
  • With payment service providers, if online payment is available
  • When required by law or legal authorities
  • To protect our business, customers, or website security

6. Cookies and Website Tracking

Our website may use cookies to improve user experience, understand website traffic, and support basic website functions. You can disable cookies through your browser settings, but some website features may not work properly.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee complete security, so users should also take care when sharing personal details online.

8. Third-Party Links

Our website may include links to third-party websites, payment gateways, social media pages, or WhatsApp. Royal Auto Parts is not responsible for the privacy practices or content of those external platforms.

9. Your Rights

You may contact us to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request removal of your personal details from our records, where applicable
  • Ask questions about how your information is used

10. Updates to This Privacy Policy

Royal Auto Parts may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

For any questions about this Privacy Policy or how your information is handled, please contact us through our website contact form, phone number, or WhatsApp.

Royal Auto Parts
Motorcycle Tyres, Engine Oils, Batteries & Spare Parts