Terms & Conditions

Welcome to Royal Auto Parts. By purchasing from our store or using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Information

Royal Auto Parts supplies motorcycle tyres, engine oils, batteries, and spare parts. Product availability, prices, and offers may change without prior notice.

2. Product Information

We make every effort to display product details, prices, sizes, models, and descriptions accurately. However, customers are responsible for checking product compatibility before purchasing, especially for tyre sizes, battery models, oil types, and spare parts.

3. Pricing

All product prices are listed in Sri Lankan Rupees (LKR) unless stated otherwise. Prices may change due to supplier updates, stock availability, promotions, or market conditions.

4. Orders

After placing an order, customers may be contacted to confirm product availability, payment details, and delivery or pickup arrangements. Royal Auto Parts reserves the right to cancel or refuse an order if the product is unavailable or if incorrect information has been provided.

5. Payments

Customers must complete payment through the available payment methods provided by Royal Auto Parts. Orders will be processed only after payment confirmation, unless otherwise agreed.

6. Delivery & Pickup

Delivery options, charges, and timelines may vary depending on location and product type. Customers may also collect products directly from the store if pickup is available.

7. Product Installation

Royal Auto Parts is not responsible for issues caused by incorrect installation, misuse, or fitting by third parties. We recommend that motorcycle tyres, batteries, brake parts, and other components are installed by a qualified mechanic or technician.

8. Returns & Exchanges

Returns and exchanges are accepted only according to our Refund and Returns Policy. Products must be unused, unopened, and in original condition unless the item is confirmed as faulty.

9. Warranty

Some products may include manufacturer warranty, especially batteries and selected spare parts. Warranty claims are subject to inspection, approval, and manufacturer terms. Damage caused by misuse, wrong installation, physical damage, or improper handling will not be covered.

10. Offers & Promotions

Discounts, flash sales, and special offers are valid only during the stated period or while stocks last. Promotional products may not be eligible for returns unless they are faulty.

11. Website Content

All website content, images, logos, product details, and design elements belong to Royal Auto Parts or their respective owners. Content from this website may not be copied or reused without permission.

12. Limitation of Liability

Royal Auto Parts will not be responsible for any direct or indirect damage caused by incorrect product selection, improper installation, misuse, delayed delivery, or third-party service handling.

13. Customer Responsibility

Customers are responsible for providing accurate contact details, delivery information, and product requirements when placing an order. Any delays caused by incorrect customer information will not be the responsibility of Royal Auto Parts.

14. Changes to Terms

Royal Auto Parts may update these Terms & Conditions at any time. Updated terms will be posted on this page, and continued use of the website means you accept the latest version.

15. Contact Us

For questions about these Terms & Conditions, product details, orders, or support, please contact us.

Royal Auto Parts
Motorcycle Tyres | Engine Oils | Batteries | Spare Parts
Email: info@royalauto.com
Phone: +94770000000
Address: Colombo, Sri Lanka